Biogen Support Services

If you’re living with relapsing multiple sclerosis (MS), know that you’re not alone. Biogen Support Services is here to help along the way. As soon as you’re prescribed brand-name TECFIDERA, we can provide help with financial assistance, navigating insurance, or learning more about your therapy. 

We’re here to support you as you live with relapsing MS. Remember, your healthcare team is always your best source of information.

Biogen Support Coordinators

Biogen Support Coordinators

Once you’re prescribed brand-name TECFIDERA, you can get connected to a Biogen Support Coordinator who can help answer questions you may have. They’ll provide one-on-one phone support and are ready to help you throughout treatment. 

They’ll help you access resources you may need, including:

  • Helpful information throughout your time on brand-name TECFIDERA
  • Connections to financial and insurance assistance to help you access your medication
  • Nearby events where you can learn from experts and people living with relapsing MS
  • Follow-up calls, if interested, to check in and see how you’re doing
  • Assistance ensuring that you’re receiving brand-name TECFIDERA from your specialty pharmacy

Biogen Nurse Educators

Biogen Nurse Educators

They are registered nurses, and many are MS-certified. They understand the challenges you may be facing and are ready to support you throughout your time on brand-name TECFIDERA.

They’re available to and can:

  • Answer questions or provide information 24/7 related to your relapsing MS and TECFIDERA 
  • Provide ongoing phone support, including information on how to take your medication and help manage common side effects  
  • Review instructions from your healthcare provider and connect you with available resources

Although Biogen Nurse Educators can be a great resource for you, it’s important to remember that your healthcare provider is always your best source of information. 

Get Support Today

Contact Nurse Educators 24/7 at
1-800-456-2255. Hablamos español.